Refund Policy - last updated 10/14/2025

At Grand Detail Co., customer satisfaction is our top priority. We take pride in providing high-quality auto detailing services designed to protect and enhance your vehicle.

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All Sales are Final

- Because detailing services are labor-based and customized to each vehicle, all sales are final once a service has been completed.

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Service Satisfaction

- If you are not satisfied with your service, please contact us within 24 hours of completion. We will review your concern and, if appropriate, offer to re-service the affected area at no additional charge.

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Refund Eligibility

- Refunds are only considered in cases where:

• A service was not performed as agreed upon.

• The issue was reported within 24 hours of service completion.

Refunds will not be issued for dissatisfaction based on pre-existing damage, unrealistic expectations, or normal wear and tear.

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Cancelations or Rescheduling

-We require at least 24 hours’ notice for cancellations or rescheduling. Missed appointments or same-day cancellations may be subject to a fee.

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Policy Updates

-Grand Detail Co. reserves the right to modify this Refund Policy at any time without prior notice. Updates will be posted on this page with a revised effective date.